Mambobet is committed to Responsible Gaming. We are dedicated to making gaming an enjoyable leisure activity and provide an enjoyable betting experience to all involved parties.
The majority of players enjoy the entertainment and gaming services we provided but for some people gaming may stop being a harmless leisure activity and become a problem. Mambobet has a series of measures for responsible betting which allow customers to limit their spending and it is a mature way of ensuring all involved parties stay in control.
At Mambobet we offer you tools to control the amount of money you use to play with respect to the preset limits. You can set your own daily, weekly or monthly deposit limits and ask to adjust them at any time online through our website using the temporary self-exclusion option in your user account or by contacting our Customer Service.
To help you set the limits that suit you best, try answering this short questionnaire:
Use the answers to determine how much you would like to allow yourself to spend per day, per week, or per month. In any case, in the event of a request to increase or suppress limits (either the general provisions or those that have previously been requested) MAMBOBET, aware of the importance of financial limits, will follow the following protocol:
Only 5 limit change requests can be made per month.
The new limits will apply the next day of your request.
While it is true that responsible gambling is an interesting and varied diversion, it is no less true that irresponsible and excessive use of gambling often leads to financial and family problems.
To avoid this risk, we consider it important that you follow the following tips that will help you control yourself:
See gambling as mere entertainment and not as a source of income or a way to settle debts.
Limit the time and money you play and stop when you hit those limits.
Do not play under the influence of alcohol or medications.
Do not play in times of low spirits or when you are recovering from an addiction.
During the period that you determine for this purpose, from among the offered self-exclusion periods, we will block your account immediately as soon as your notification is recorded.
We will also block, as soon as it is detected, any attempt by you to open new accounts during the exclusion period. Also, in that period you will not receive promotional offers or communications from MAMBOBET.
Your request to temporarily block access will be imposed during the self-exclusion period. To reactivate your account once the chosen self-exclusion period has ended, you must contact our Call Center and request such reactivation expressly.
It is terminally forbidden for those under the age of 18 to gamble. For this reason, MAMBOBET can ask its users for proof to prove that they are of legal age. In the event that a person under the age of 18 is suspected of being gambling, their account and funds will be blocked until the true age and identity of the user is ascertained.
We would appreciate it if you would help us to prevent access to our website by all those minors and for this we make the following recommendations:
If there are minors in your environment, use child protection software to prevent them from accessing game pages, such as ours.
For these purposes, we recommend the following free child protection software:
If there are minors in your environment, we ask you to follow the recommendations and use the tools mentioned above to protect them and prevent them from accessing the game.
Our Corporate Social Responsibility policy is based on our values and principles. Based on these, we structure our programs and our actions as a company towards society, our officials, our users.
Our Corporate Social Responsibility policies are aimed at serving various audiences, including our employees and their families, foundations and organizations that work in favor of vulnerable populations or in the prevention and treatment of diseases that affect the population around us. , and all those actors who generate culture from some type of artistic expression.
We also promote the care of the environment, the generation of formal employment, gender equality and creation, The Network Ltd a leading company in the entertainment industry, conceives Corporate Social Responsibility CSR as the basis of sustainable development, from a win-win relationship in which the growth of the company directly benefits society, not only through the generation of higher income for the State and the creation of more jobs, but also by providing added value, focused on the development of specific programs that improve the social conditions of our surroundings, which ultimately constitutes the legacy that the company seeks to leave to society of a responsible gaming culture.
The Network Ltd It is the result of the daily effort of our employees. The work and role that each of them plays in our organization are essential to achieve our goals as a company.
Business success can only be achieved in a real way if, individually, our people also feel fulfilled and if they and their families have quality of life and greater opportunities for growth.
Our social responsibility policy and our work as an organization start from this premise, and for this reason our social responsibility programs are focused on our human talent. All employees have their rights to health and pension and education plans, since we seek to offer them the possibility of developing their career in our organization and we offer development plans that will allow them to achieve positions in other areas or with greater responsibility.
But we are also aware of the difficulty that young people have in finding their first job and for this reason we are developing a First Job policy in which people who do not yet have experience in working life can start their professional career with us, starting a process of training and constant learning, which makes us an organization with a significant contribution to the fight against youth unemployment.
We also promote, as we have indicated, the development of a responsible gaming culture. Through campaigns we encourage people who visit our website to take a responsible attitude towards betting and games of chance in general, so that it is a fun pastime, a space to share with friends.
We develop Regulated Gambling policies, with maximum betting limits, we do not offer credit so that people can control their budget and we offer self-exclusion programs and we do not allow the entry of minors and we are starting working with Foundations of Pathological Gambling, so that we can generate a culture of prevention and training that creates awareness around gambling disorders.
Regarding Corporate Responsibility, our company is characterized by Transparency as one of the business values of our organization. We promote the efficient use and administration of resources and we work in coordination with the State, our officials and society, seeking to create a company - society link, with the objective of Winning - Winning.
The User may voluntarily request his temporary self-exclusion from accessing his Gaming Account.
If at the time of the request for self-exclusion the Gaming Account presents an active balance or pending bets, it must proceed, prior to it, to the conclusion of the pending events. bet and the accreditation of the respective winnings, where appropriate, for their reimbursement to the User of the respective balance.
The request for self-exclusion may be requested for a specified period.
During the self-exclusion period, the User will not be allowed to use the Gaming Account or open any new Gaming Account on the MAMBOBET Website. Once the self-exclusion period expires, the original Gaming Account will be reopened.
In the event that the User wants to access his Gaming Account prior to the end of the indefinite self-exclusion period, he must request the reestablishment of the access to your Gaming Account through the Contact Means published in the link on the Website.
In the event that the User manages to open new Gaming Accounts, MAMBOBET may block the new Gaming Account and will not pay any prizes and balance of the open User Gaming Account that will be reimbursed.
The duration of the self-exclusion will be determined by the User in accordance with the intervals established by the User within the time options offered. After the period of self-exclusion, the User will be able to use the Gaming Services again in an unlimited way.
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